Food Centre Coordinator
DETAILS
Organization Scarborough Campus Students' Union (SCSU)
Hours 15 - 20 hours per week
Position Type Part-time, Contract
Remuneration $20 per hour
Duration August 2025 - April 30, 2026
Positions Available One (1)
Academic Restrictions Must be UTSC student
The Scarborough Campus Students’ Union (SCSU) is the not-for-profit organization that represents all Full-Time and Part-Time Undergraduate Students at the University of Toronto at Scarborough (UTSC) and provides to its members a broad range of advocacy work, services, and events. The Student Centre is operated by SCSU and serves as the central hub of student life and services in the UTSC community. We are in search of dedicated efficient employees to work at the SCSU Food Centre, one of SCSU’s equity service centres.
RESPONSIBILITIES
Recognizing that the Food Centre Coordinator’s functions embrace a broad range of roles and responsibilities, it is important to note that not all functions are contained within this position description, and the position itself will be ever-changing and adaptive. Nevertheless, specific roles and responsibilities allocated to this position include, but are not limited to the following:
Establish an atmosphere of respect and dignity in all areas of the food centre that includes:
Ensuring the confidentiality of information;
Creating a warm, welcoming and respectful environment for clients and volunteers;
Respecting the cultural, religious and personal preferences and customs of clients;
Ensure the daily operations of the food centre program, including information and referral services located at Daily Bread-run food centres and SCSU & UTSC services;
Place and receive food orders and ensure that food centre shelves are adequately stocked and organized, and that pre-packs of food are available for distribution on an emergency basis;
Promote and model client-centred service, while working directly with clients, completing client intake discussions utilizing the Link2Feed Database, and supporting clients’ information, referral and support needs;
Provide directly (and supervise) crisis intervention and short-term support to program participants as needed.
Volunteer/Student Leadership, Empowerment and Coordination:
Implement strategies to recruit sufficient volunteers, students and mentors.
Train, schedule, supervise and support volunteers and students. Ensure tasks are delegated to volunteers and students as required;
Manage the SCSU Food Centre instagram account, post weekly forms, answer inquiries, create marketing campaigns, and promote food centre services;
Ensure adequate staff and volunteer coverage of food centre;
Design and implement ongoing training and staffing approaches that utilize train-the-trainer, participant engagement, and mentoring and/or peer, advocacy models of practice, aimed at increasing the capacity of volunteers, clients, mentors, students, etc. to work independently and as a team.
Programs and Practices:
Research, develop, and implement best practices related to program policies, procedures,
and guidelines.Modify or develop organizational and administrative processes that ensure consistent
service quality and optimized workflow.Ensure accurate maintenance of client records and statistics.
REQUIRED SKILLS/EXPERIENCE
Prior knowledge of food security and experience working in food security or social service program is preferred;
Experience providing information and referral and/or direct support to individuals and families experiencing poverty and or/challenging social issues;
Experience as an individual who lives or has lived on a low income or within an equity-seeking group is an asset;
Proven skills and experience with program development, supervision and coordination, organizing and prioritizing tasks;
Excellent interpersonal, communication, team building and leadership skills; with a proven ability to take initiative, work independently, train, supervise and support others within a team approach;
Strong crisis intervention and conflict management skills;
Demonstrated ability to work with diverse groups of individuals;
DESIRED ATTITUDES
Commitment to working for and with low-income people, diverse cultural groups and to the principles of anti-oppression, diversity and social justice work;
Understand the dynamics of working in a team environment and with volunteers to build a strong cohesive team;
Commitment to providing a high standard of client service and an atmosphere of respect and dignity in all aspects of the work;
Strong ability to problem-solve; prioritize and manage conflicting needs and deadlines;
Ability to respond quickly and effectively to challenging situations;
Organized and detail-oriented, able to multitask and prioritize in order to meet targets and timelines;
Creative in visioning and systematic in the execution of programs, with a commitment to follow-through.
WHAT YOU SHOULD EXPECT
Clear and defined goals and objectives.
A fast-paced and rapidly growing organization.
A professionally managed results-oriented team atmosphere.
A flexible work environment that is sensitive to the needs of students.
Please Note: The Scarborough Campus Students’ Union (SCSU) is an independently incorporated organization working within the University of Toronto community. This position is NOT a University of Toronto staff position.
Member of the Canadian Federation of Students, Local 99
How to apply for this position: Interested candidates should submit their résumé and cover letter to applications@scsu.ca by 11:59 pm on August 20, 2025 with the subject line: Food Centre Coordinator 2025.
All applications should be received via e-mail, incomplete applications will not be reviewed.
We thank everyone who applies for their interest, but only those selected for interviews will be contacted.